Terms and Condition

Welcome to PetsJoy! These Terms and Conditions govern your use of our website https://petsjoy.co.ke/ and the services we provide. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Acceptance of Terms

By using our website, you affirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to comply with all applicable laws and regulations.

 Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on this page with an updated effective date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

 Products and Services

PetsJoy offers a variety of pet products and delivery services. We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, we do not warrant that product information is complete or error-free. We reserve the right to modify or discontinue any product or service at any time without prior notice.

Order Acceptance and Payment

All orders are subject to acceptance by PetsJoy. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or suspected fraudulent activity. Payment must be made at the time of order, and we accept various payment methods as outlined on our website.

 Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. By placing an order, you agree to our shipping terms, including any applicable fees and delivery times.

Returns and Refunds

Our Returns and Refunds Policy governs the return of products and the issuance of refunds. Please review this policy for specific details regarding eligible items, timelines, and procedures.

User Accounts

You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

 Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of PetsJoy and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

 Limitation of Liability

To the fullest extent permitted by law, PetsJoy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Kenya.

 Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

pets@petsjoy.co.ke